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Order Policies

New policies stated below negate any and all past policies or programs.

Active accounts are defined as those who have ordered from FreeSpirit Fabrics, Henry Glass Fabrics & Co., Inc., Studio E Fabrics and/or The Blank Quilting Corp. within the last TWO years. If you are an active customer and want to open an account for one of the Jaftex companies you are not currently buying, your minimum opening order is 5 units (see below for more details).

New Customers and Accounts

A new customer/account is defined as any retailer or manufacturer who has never placed an order with any of the Jaftex Corp. companies. To open an account, you must:

  • Submit an official resale certificate from your state, if applicable. If not applicable, submit an official government document with your tax ID number.
  • Complete a new customer application.Place a credit card on file for the first order until terms are established.
    • Term customers must complete the entire form.
    • Credit card customers must complete the top part only.
  • Email new account paperwork to Barbara Freeland ([email protected]).
  • The credit manager has final approval of terms for all new accounts.
  • For FreeSpirit Customers Only - To be considered as an online only FreeSpirit Fabrics retailer, you must have a published website with at least one year of ecommerce business.
  • Jaftex and its associated companies will not sell to fabric co-ops.
  • Upon completion and submission of all appropriate paperwork, Jaftex reserves the right to vet and approve or disapprove all new accounts.
  • Established term or factored Jaftex customers in good standing can purchase from all Jaftex companies under the same terms. Terms will be aligned with the other companies after a full credit review and receipt of the first order.

New Account Opening Order

  • Minimum opening order for one delivery is $1,500 (USD)/$1,935.00(CAD).
  • Payment for opening orders must be with a major credit card.

Invoicing and Credit

  • Shops will receive invoices, via email, when their order ships.
  • A copy of the invoice will accompany the retailer’s shipment as well.
  • Jaftex Corp. offers net terms to creditworthy customers.
  • Credit cards are pre-authorized before an order is printed for picking. Upon an order being shipped, your credit card will be charged without being called or notified in advance
  • We reserve the right to chargeback a 3% fee for credit card use. Chargebacks will not occur without a discussion regarding other options available for payment. Please reach out to [email protected] to discuss further.
  • All customers who buy, in a year, an aggregated $10,000(USD)/$12,900(CAD) or more from the Jaftex companies will be referred to Milberg Factor. You will need to provide financial information to the factor to receive terms.
  • Credit cards on file will be used, if necessary, to pay past due invoices without being called or notified in advance.
  • The minimum amount for a single shipment or a re-order is 5 units.
  • Units are defined as any combination of bolts, kits and/or pre-cuts. Inner packs are counted as one unit. 108” bolts are counted as one unit.

Minimum Order

  • The minimum amount for a single shipment or a re-order is 5 units.
  • Units are defined as any combination of bolts, kits and/or pre-cuts. Inner packs are counted as one unit. 108” bolts are counted as one unit.

Drop Shipments

  • Henry Glass Fabrics & Co., Inc., Studio E Fabrics and A.E. Nathan Co., Inc. charge $ .25 per yard for drop shipments, starting July 15,2022.
  • Drop shipments do not apply to FreeSpirit Fabrics or The Blank Quilting Corp.

Suggested Retail Pricing

  • Jaftex Corp. states a Suggested Retail Price on their products which is twice the wholesale. For example, $6.25 (US)/$8.05 (CAD) per yard is an SRP of $12.50 (US)/$16.10 (CAD) per yard.

Jaftex Pricing Policy

  • The Jaftex self-policed online pricing policy is to protect the value and integrity of our fabrics and help retailers maintain a healthy margin selling Jaftex fabrics.
  • This policy applies to all customers selling Jaftex fabrics online in the US and Canada.
  • For a summary of the policy, please contact your sales rep or customer service.

Restocking Fee

  • Jaftex Corp. charges a 25% restocking fee on all returned items based on the invoice total.
  • The customer must call customer service prior to returning any goods.
  • The customer pays freight both ways for returned stock.
  • Returns due to verified quality issues will not incur a restocking fee.
  • Quality issues must be addressed in writing through your rep or customer service with supporting photos and/or samples, as requested.

Cancellations/Order Changes

  • Printed orders waiting to be packed at the warehouse cannot be revised.
  • Orders that are on a truck and/or already shipped cannot be cancelled.
  • Cancellations require written approval, at least 30 days prior to the requested ship date.
  • We cannot guarantee that an order on the warehouse floor, packed and/or ready to ship will NOT ship if cancelled.
  • If the order can be kept from being shipped, cancellation of the packed and ready to ship order will still incur a 25% restocking fee.
  • We reserve the right to manage cancellations on a case-by-case basis.

Shipping/Back Orders

  • We strongly encourage customers to mark orders as ship and cancel.
  • Back orders will ship freight free unless otherwise specified in advance.
  • FreeSpirit Fabric orders of 30 units or more qualify for free freight, contiguous United States only.
  • Blank Quilting Corp. orders of 10 units or more qualify for free freight.
  • FreeSpirit Fabric qualifying Alaska and Hawaii shipments will receive a discount of 5% via FED EX Ground.

Free Freight – FreeSpirit Fabrics, The Blank Quilting Corp, Domestic United States

FreeSpirit Fabrics Only, Freight Discount – Canada

  • For Canadian retailers, orders of 30 units or more will qualify for a freight discount of 5% off the entire order.FreeSpirit Fabrics offers a 5% discount on the purchase of 30 or more bolts of Kaffe Fassett Collective, Kaffe Fassett Collective Classics, Kaffe Fassett 108” quilt backs, etc.
    • 5% freight allowance also applies to outlying Canadian territories/provinces (NW territories, Yukon, Nunavut/Newfoundland, Labrador) shipping via FED EX Ground. *Some exclusions apply.

FreeSpirit Fabrics Only, Kaffe Fassett Discount

Jaftex Corp. reserves the right to change its prices at any time during the year provided reasonable notice is given. Terms and prices on the various Jaftex company websites are subject to change due to errors or omissions. Website orders will be subject to final validation. A confirmation will be sent to you from customer service.

 

Jaftex Corp. Headquarters:

49 W 37th St, 14th Floor New York, NY 10018

(800) 294-9495

 

Jaftex Corp. Customer Service:

700 Executive Dr., Ste. 201

Greenville, SC 29615

(866) 907-3305

 

Jaftex Corp. Credit Manager:

Bob Weems, [email protected]

(833) 943-1391

Direct: (980) 999-6214

Fax: (704) 973-0619

 

 

 

July, 2022