Frequently Asked Questions

Where are Henry Glass Fabrics offices?
Henry Glass Fabrics is located at 49 West 37th street in Manhattan on the North side of the street between 5th and 6th avenues on the 14th floor.

Where does Henry Glass Fabrics ship from?
All of Henry Glass Fabrics ship from Seneca, S.C.

Does Henry Glass Fabrics have its own shipping and double and rolling facility?
No, Henry Glass Fabrics uses a contract warehouse called G&S South in Seneca, S.C.

Where are Henry Glass Fabrics produced?
Most of the Henry Glass Fabrics flannel products and quilting fabrics are produced in China. Some quilting fabrics are produced in Pakistan.

Can Henry Glass Fabrics produce custom items?
Henry Glass Fabrics can also print any pattern that you desire, but there is typically a 3000-6000 yard minimum order or a surcharge for smaller quantities. Please note that special orders can take anywhere from 3-6 months, so plan accordingly. For a quicker turnaround, please note that you may print one of Henry Glass Fabrics existing patterns in any color from a wide library of designs. Please contact scott@jaftex.com or call 800-294-9495 x218 to inquire.

What should you do if you have a problem with your fabric or a question that you cannot get answered?
Please feel free to contact larryr@jaftex.com (sales manager) or lliyi@jaftex.com (customer service) and one of them will be certain to answer your question. Or, you can call 800-294-9495 x 213 for customer service.

How does one get the variety of different swatch cards that Henry Glass Fabrics produces each year?
Please contact scott@jaftex.com or call 800-294-9495 x218 to see if you are eligible to receive Henry Glass Fabrics's product swatchcards. Another option would be to send a message through the contact us page.

Does Henry Glass Fabrics provide charitable donations or donations for shop hops?
Henry Glass Fabrics takes pride in donating a lot of fabrics every year to important charitable organizations and causes. Please contact us regarding donations. We try to accommodate all requests for shop hop donations as well, but prefer that some of the shops in the shop hop actually buy fabric from Henry Glass Fabrics.

How can one become a licensor for Henry Glass Fabrics?
Henry Glass Fabrics is always looking for new and creative designers who are interested in designing fabric lines for Henry Glass Fabrics and its related companies. Please feel free to send groups of designs to our home office address (attention Scott) or email them to scott@jaftex.com. Henry Glass Fabrics is also always seeking to create licensing arrangements with major studios, cartoons, movies, games, etc.

Who are Henry Glass Fabrics's related companies?
The family that owns Henry Glass Fabrics also owns FreeSpirit Fabrics, The Blank Quilting Corp., Studio E Fabrics, Jaftex Corporation, Merrivale Fabrics, Fabric Editions and A.E. Nathan. If you fill out the form ST-120 and send in a state resale certificate you are eligible to buy from all Jaftex companies. No need to go through the registration process again.

Did we answer all of your questions?
If not, please feel free to click on the blue "contact us" icon on the right side of this page and let us know your question. There are no silly questions.

 

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